Restaurant technologies provider Bite Ninja has launched NinjaQ, a new remote staffing system.
NinjaQ is a queuing system that allows restaurants to deploy workers remotely across multiple locations.
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Bite Ninja founder Will Clem said: “As workforce demands and rising costs continue to put pressure on the restaurant industry, we uncovered a market opportunity to upgrade our services and provide a solution where restaurants could utilise their own staff through our remote work offerings across multiple locations at the same time.
“This advancement in our technology presents restaurant franchise owners with a unique opportunity to utilise existing staff to help combat the industry-wide labour shortage.”
The tech firm explained that by using its customer detection system and remote staffing, restaurants can control their own employees and adjust staffing levels.
For instance, when the system detects a new customer, the remote cashier in the NinjaQ is routed to the station to take their order.
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By GlobalDataUpon completion of the order, the cashier is then placed back into the queue to await the next customer.
Bite Ninja claims that its new system has the ability to transform the way quick service restaurants operate.
Clem added: “NinjaQ signifies a new benchmark for Bite Ninja as a company to streamline efficiencies and staffing operations to create the ultimate ordering experience for customers.”
