The global food service industry experienced a 37% drop in new job postings related to digitalization in Q4 2023 compared with the previous quarter, according to GlobalData’s Job Analytics. This compares to a 30% decrease versus Q4 2022. Buy the report here.

Notably, Management Occupations jobs accounted for a 22% share of the global food service industry’s digitalization-related total new job postings in Q4 2023, down 17% over the prior quarter.

Management Occupations drive digitalization-related hiring activity

Management Occupations, with a share of 22%, emerged as the top digitalization-related job roles within the food service industry in Q4 2023, with new job postings drop by 17% quarter-on-quarter. Food Preparation and Serving Related Occupations came in second with a share of 17% in Q4 2023, with new job postings dropping by 32% over the previous quarter.

The other prominent digitalization roles include Office and Administrative Support Occupations with a 7% share in Q4 2023, Computer and Mathematical Occupations with a 5% share of new job postings.

Top five companies in food service industry accounted for 75% of hiring activity

The top companies, in terms of number of new job postings tracked by GlobalData, as of Q4 2023 were Domino's Pizza, McDonald's, AmRest Holdings, Aimbridge Hospitality, and Starbucks. Together they accounted for a combined share of 75% of all digitalization-related new jobs in the food service industry.

Domino's Pizza posted 804 digitalization-related new jobs in Q4 2023, McDonald's 533 jobs, AmRest Holdings 515 jobs, Aimbridge Hospitality 91 jobs, and Starbucks 81 jobs, according to GlobalData’s Job Analytics.

Hiring activity was driven by the US with a 59.85% share of total new job postings, Q4 2023

The largest share of digitalization-related new job postings in the food service industry in Q4 2023 was in the US with 59.85% followed by the UK (14.91%) and Romania (11.08%). The share represented by the US was 15 percentage points higher than the 44.79% share it accounted for in Q3 2023.

This content was updated on 6 January 2024

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData’s Jobs Analytics uses machine learning to uncover key insights from tracking daily job postings for thousands of companies globally. Proprietary analysis is used to group jobs into key thematic areas and granular sectors across the world’s largest industries. classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.