Lightspeed Commerce has formed an exclusive partnership with Le Fou Fou, a European-style food hall located at the Royalmount retail and lifestyle complex in Montreal, Canada.
The collaboration is aimed at enhancing the dining experience at Le Fou Fou, which spans more than 30,000ft².
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Developed by MTB Collective, the food hall features 12 dining concepts, three bars, and a 6,000ft² outdoor terrace accommodating 900 guests.
The food hall will leverage Lightspeed Restaurant, a tech platform designed to streamline foodservice operations.
This technology is fully integrated across all vendors within Le Fou Fou, to elevate customer service and enhance efficiency.
Le Fou Fou will utilise several advanced features from the Lightspeed Restaurant platform.
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By GlobalDataThese include Multi-Basket Ordering, which allows guests to order from multiple vendors in a single transaction using QR codes at their tables, thereby enhancing convenience and operational efficiency.
The Kitchen Display System (KDS) can synchronise kitchen operations with orders on a real-time basis to ensure precise service.
MTB Collective founder David Hass said: “The partnership between Le Fou Fou and Lightspeed allows for multi-basket ordering, and results in a cutting-edge technology stack that addresses long-standing industry pain points.
“Together, we strive to set a new standard for utility and efficiency to redefine the food hall experience, offering unparalleled convenience for guests and streamlined operations for vendors.”
The partnership also includes a 5Loyalty Integration, which offers tailored loyalty rewards and a seamless ordering experience for customers whether dining in, collecting or opting for delivery.
The system supports timed event vouchers, to further enhance the customer experience at Le Fou Fou.
Lightspeed CEO and founder Dax Dasilva said: “Lightspeed is incredibly honoured to have been chosen as the trusted partner to power Le Fou Fou, a key element to Montreal’s evolving culinary and dining scene.
“As a Montreal-based business, this partnership holds special significance for us. We’re not only supporting a project that will breathe new life into the area but also setting a new standard in the food hall industry.”
In August 2024 Lightspeed Commerce formed a strategic collaboration with US Foods Holding to drive innovation in restaurant operations.
