Grubhub and Olo previously worked together to integrate Grubhub orders into restaurants’ point-of-sale systems through Olo Rails. Credit: Michael Vi/ Shutterstock.

US-based food ordering and delivery partner Grubhub has integrated with Olo Dispatch, a restaurant technology provider, to offer enhanced delivery services for orders placed through restaurants’ own websites and apps.  

Olo Dispatch selects the most efficient delivery service provider based on various criteria and is known for its automated matching technology that enables restaurants to deliver orders quickly and cost-effectively.  

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The integration with Grubhub will further streamline the process by incorporating a larger network of third-party delivery service providers.  

The move is aimed at strengthening direct customer relationships and providing a branded delivery experience through restaurants’ direct ordering channels. 

Grubhub senior director of retail media and merchant solutions Kyle Emmett said: “As demand for digital ordering and delivery grows across third-party and owned channels, we’re proud to expand how we support our merchant partners and create more earning opportunities for Grubhub’s delivery partners. 

“With our nationwide delivery network, we help merchants manage their delivery operations, reduce costs and better meet customer demands.” 

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Grubhub and Olo have previously worked together to integrate Grubhub orders directly into restaurants’ point-of-sale systems through Olo Rails.  

The latest integration with Olo Dispatch represents an evolution of this partnership, offering greater flexibility and scaleability in delivery options for restaurant brands. 

The news follows the November 2024 announcement that Wonder plans to acquire Grubhub from Just Eat Takeaway.com for an enterprise value of $650m.  

June 2024 marked the beginning of a collaboration between Starbucks and Grubhub, launching Starbucks Delivery with Grubhub in select US states, with plans to go nationwide by August.  

Olo product partnerships vice-president Kacie Gonzalez said: “At Olo, we always strive to do what’s best for our customers, and adding a great partner like Grubhub to our Dispatch network is a perfect example.  

“Giving restaurant brands more delivery service provider options gives them more flexibility, reliability and competitive pricing, while allowing them to grow their direct ordering channels and own their guest relationships.”