Chipotle Mexican Grill has announced the appointment of Scott Boatwright as its new chief executive officer and a board member, with immediate effect.

Boatwright, who previously held the position of chief operating officer since 2017, steps into the CEO role after serving as interim CEO since August.

Boatwright’s contributions to Chipotle’s growth include the integration of innovative technology into restaurant operations, achieving retention rates and fostering a culture in line with the company’s values.

Before joining Chipotle, Boatwright spent 18 years at Arby’s Restaurant Group, culminating in the role of senior vice president of operations where he oversaw the performance of more than 1,700 Arby’s restaurants across several states.

Chipotle chairman of the board Scott Maw said: “We conducted a thorough and rigorous external search process that confirmed Scott is absolutely the best person to lead the next stage of growth at Chipotle. Today’s announcement is an affirmation of both Scott’s leadership capability and our internal succession planning process.

Boatwright said: “It is an honour to serve as the CEO of this purpose-driven brand and I look forward to providing greater opportunities for our employees, generating value for our shareholders and ‘Cultivating a Better World’ for our communities. I am passionate about our menu and energised by our people, and believe that I, along with our esteemed bench of tenured leaders, will deliver on our priorities and achieve our long-term growth goals.”

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In a separate development, Chipotle collaborated with Paradox last month to introduce a new conversational AI hiring system aimed at simplifying the recruitment process for its restaurant teams.

Chipotle had more than 3,600 restaurants as of 30 September 2024, in the US, Canada, the UK, France, Germany, and Kuwait.