The AI will be able to correlate customer conduct and offer discounts depending on the preferences of each customer. Credit: Pexels from Pixabay.

Texas-based AI marketing automation platform Milagro has improved its Restaurant operating system by leveraging ChatGPT technology to provide a user-friendly experience for their customers.

Milagro’s restaurant software gathers actionable data, allowing owners to maximise customer engagement and boost revenue through personalised communications.

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Milagro CEO Hamed Mazrouei said that the AI analytics and established formats will allow restaurant owners to access sales by location and view the top-selling items and staff performance.

Mazrouei said: “The incredible thing about AI is that it is always learning – 24/7 – as we continue to train it new categories and add data, it gets better at correlating data.

“We are truly seeing the realisation of a business owner’s dreams, the integration and capabilities of AI happening much sooner than we expected.

“In the next 12 months, the entire restaurant industry will change as we know it.

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“All forecasting will be 100% accurate and allows for extreme efficiency where the AI will forecast sales and schedule labour accordingly based on YoY sales, holidays, and an employee’s past performance.”

When the AI intercepts a customer’s communication after a negative encounter, it will write a personalised message containing that customer’s input and give a customised incentive to generate a good engagement with that consumer.

The AI will also be able to correlate customer conduct and offer discounts depending on the preferences of each customer to boost measurable sales.