PAR Technology has introduced a new solution, PAR OPS, aimed at revolutionising restaurant operations by integrating the back-office capabilities of PAR Data Central with Delaget’s advanced analytics and loss prevention expertise.  

This platform is designed to help multi-unit operators, franchisees and enterprise brands streamline their operations, reduce costs and reclaim margins eroded by delivery channels. 

PAR OPS aims to optimise operations, profitability and solution delivery for the foodservice sector.  

With a base of more than 38,000 locations and over 200 brands, PAR OPS has the potential to redefine restaurant management. 

PAR CEO Savneet Singh said: “The restaurant industry doesn’t stand still, and neither should the tools operators rely on.  

“We didn’t just want to create another tool; we wanted to deliver a solution that simplifies complexity and gives operators the confidence to focus on what truly matters – serving their guests. While the industry has invested heavily in the front of house, we are doubling down on the back of house so that as the consumer journey continues to transform, the restaurant can change just as dynamically.” 

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The platform offers a range of features that cater to the needs of today’s foodservice industry.  

Operators can turn operational data into actionable insights with predictive analytics, real-time alerts and expert support.  

This reduces manual effort and enhances decision-making processes.  

Additionally, key costs such as food, labour and third-party delivery can be controlled more effectively while identifying new opportunities to safeguard and optimise margins. 

PAR OPS also provides a suite of modules including food and inventory management, labour management and scheduling, enterprise reporting and analytics, and loss detection and recovery.  

These tools are designed to deliver comprehensive solutions that address various aspects of restaurant management. 

Looking ahead to 2025, PAR OPS will introduce new features including delivery data insights for tracking and analysing third-party delivery performance, AI-driven forecasting and chatbot support for sales prediction and real-time assistance; enhanced reporting for franchisees offering customisable reports with multi-location insights; and multi-language functionality and support to facilitate seamless collaboration across diverse teams. 

PAR OPS general manager Jason Tober said: “Every restaurant operator knows that margins are tight, and delivery often makes them even tighter.  

“With PAR OPS, we are equipping franchisees and operators with the tools to dive deeper into their data, identify where margins are slipping and take actionable steps to recover them. By integrating delivery data alongside food and labour costs, operators can make smarter, data-driven decisions to not only stay competitive but drive profitability.” 

Transitioning to PAR OPS is said to be smooth and straightforward for both long-standing customers of PAR Data Central and Delaget, acquired by PAR Technology earlier this month, as well as new members of the PAR family.