Daily Newsletter

01 December 2023

Daily Newsletter

01 December 2023

Costa Coffee opens revamped store in Plymouth, UK

The new store offers touchscreen ordering and a dedicated collection point for customers on the go.

Umesh Ellichipuram December 01 2023

UK-based café chain Costa Coffee has announced the opening of its upgraded New George Street store in Plymouth.

The Plymouth store now offers touchscreen ordering and a dedicated collection point for customers on the go.

It also has a refreshed counter, modern seating and a new mobile "order to table" feature.

The upgraded store offers a new range of bakery products freshly baked in-store each day. Its range of pastries includes flaky cheese twists and pain au chocolats.

The New George Street location features locally inspired artwork alongside comfortable furniture, to give its guests a perfect spot to relax over their favourite drink or snack. 

Costa Coffee retail propositions director Nick Ridley stated: “We’re delighted to unveil a new way to Costa at the refreshed store on New George Street.

“With a new bakery range, new ways to order via the latest technology, and a fresh interior for the community to come together, the uplifted New George Street store will be the place for you. We can’t wait to hear what our customers think about the new features we’re testing.”

Last month, Costa Coffee opened its new venue at Tesco Extra, Fishbourne Road, Chichester.

The new venue offers digital menu boards, indoor seating and feature walls. The 11-person staff at the store will be serving customers from Costa's newly introduced 2023 festive menu, which features roasted hazelnut and sticky toffee options.

As part of the brand’s sustainability efforts, the venue will allow guests to quickly recycle their take-out cups in-store.

Adoption of robotics in foodservice is at a nascent stage

The role of robotics is less sure-footed in the foodservice sector. Automating kitchens and meal service is less easily done with robots than automating warehouses and production lines, although this hasn’t deterred start-ups’ efforts to automate burger flipping and meal delivery with robots and drones. Robots improve profitability in the long term but have high up-front costs, so investing in robotics is not without risks.

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