Daily Newsletter

12 September 2023

Daily Newsletter

12 September 2023

GrubHub and Starship launch robot delivery at Sam Houston State University

The on-demand robots will be delivering orders from eight campus eateries.

Umesh Ellichipuram September 11 2023

Food ordering and delivery platform GrubHub has announced that it has partnered with Starship Technologies to launch a robot food delivery service at the Sam Houston State University campus in Huntsville, Texas.

Self-driving robotic delivery vehicles maker Starship said that its fleet of autonomous, on-demand robots will be delivering orders from eight campus eateries, including Chick-fil-A, Panda Express, Pastabilities, Starbucks, Steak n Shake, Subway, Taco Sabroso and The Brisket Burger Co.

Grubhub campus partnerships senior director Adam Herbert said: “Robot delivery solves the unique challenges of accessing hard-to-reach areas that come from operating on a college campus.

“With Starship’s robots, students can enjoy a fun, new way to order their favourite meals right to their door—whether that be the library, their dorm, academic hall, or another campus building.

“Offering this type of delivery further improves the Grubhub dining experience as we continue to provide innovative solutions for students and our campus partners.”

The two companies already provide robot food delivery services at the University of Kentucky, Fairfield University, University of Nevada, Las Vegas, Wayne State University and Southern Methodist University.

Starship Technologies business development vice-president Chris Neider said: “It’s always fun seeing how students react when we start service on a new campus.

“Our robots are designed to make life easier and more convenient and we think the Bearkats community will be surprised how quickly they become a normal part of campus life.”

Customer engagement drives metaverse investment in the foodservice sector

COVID-19 and supply chain disruptions following the Ukraine war have accelerated automation and digitalization in the foodservice sector. Home delivery services and consumer engagement through digital channels have become essential for businesses trying to stay afloat. Foodservice companies must also cope with ESG issues, the fast-changing world of work, and the global economy heading for recession and possible stagflation. The metaverse, enabled by both AR and VR, is an important tool that can help address many of the foodservice industry's key challenges.

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