Just Eat Takeaway to shut down delivery services in Paris, France

The move follows the company’s decision in 2022 to end delivery operations across the country.

Surya Akella January 22 2024

Just Eat Takeaway, the Netherlands-based food ordering and delivery company, has announced the closure of its in-house delivery service in Paris, France, Reuters has reported.

The decision is expected to impact around 100 jobs.

The company has historically employed its couriers in Europe, setting it apart from competitors such as Uber which rely on self-employed couriers within the gig economy.

The move to cease operations in Paris follows a previous shift in strategy for Just Eat Takeaway.

In 2022, the company abandoned its in-house delivery operations across most of France, citing a competitive disadvantage.

Instead, it partnered with third-party courier service Stuart, which utilises self-employed couriers.

This transition will now be extended to Paris, according to a statement issued by Just Eat Takeaway France.

Just Eat Takeaway CEO Jitse Groen, has critiqued the European Union's inaction on the Platform Work Directive.

He highlighted the directive's potential to establish a "presumption of employment" for gig workers.

Groen was quoted by Reuters as saying: "I think it's a shame that European governments, especially the ones that have very stringent, strong (labour) beliefs, such as France, are opposing this legislation.”

In December 2023, the company announced that it will trial a new service to allow customers to order food via in-car applications.

It is testing a service that can help drivers place their orders using their car screen, while they have stopped at a petrol station or are charging the vehicle.

The new service will only be available for stationary vehicles and will initially be available across Europe, starting in the UK.

In July 2023, the company posted adjusted earnings before interest, taxation, depreciation and amortisation of €143m ($159m) for the first half of 2023 compared to a loss of €134m in 2022.

It swung to profit despite a 7% decline in total gross transaction value to €13.22bn from €14.18bn for 2022.

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