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29 October 2024

Daily Newsletter

29 October 2024

Lawsuit alleges Subway sandwiches contain less meat than advertised 

Subway is accused of deceiving customers by showcasing a Steak & Cheese sandwich with meat portions three times larger than when served. 

Vidhya Munnangi October 29 2024

Subway is facing a new US lawsuit alleging that the fast-food chain underfills its sandwiches with meat, contrary to its advertisements, Reuters has reported

The legal action, initiated in Brooklyn's federal court in New York, accuses Subway of deceiving customers by showcasing a Steak & Cheese sandwich with meat portions that appear three times larger than what is actually served. 

The complaint, backed by photos, suggests that Subway's offerings are predominantly bread, a point of contention during a time of rising inflation and food costs.  

Anna Tollison, a resident of Queens, New York, stated she purchased a Steak & Cheese sandwich for $7.61, only to find the meat content was at least 200% less than advertised.  

Tollison's lawsuit seeks damages for those in New York who purchased these sandwiches in the past three years, alleging violations of the state's consumer protection laws. 

Subway, acquired by Roark Capital in 2024 and headquartered in Connecticut, has not yet responded to the allegations.  

The brand has previously faced and defended a lawsuit regarding the length of its "footlong" sandwiches, which was dismissed in 2017.  

The current case, Tollison v Subway Restaurants, is not the first of its kind, with similar lawsuits against fast-food giants such as McDonald's, Wendy's and Taco Bell dismissed in 2023. 

A similar situation has arisen in Miami, Florida, where a US judge ruled that Burger King must face a lawsuit for allegedly exaggerating the size of its Whopper burger in menus and advertisements. The lawsuit accused the restaurant chain of misleading its customers with pictures of larger burgers.  

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