TRAY, a provider of cloud-native enterprise-class point-of-sale (POS) systems, has joined forces with PrimePay to launch a unified platform.  

The unified platform integrates TRAY's advanced POS system with PrimePay's human capital management (HCM) platform, providing an end-to-end solution to restaurant operators for managing employee-related back-office operations. 

PrimePay is the first multi-unit HCM platform that provides complete 360-degree connectivity with TRAY.  

Restaurant operators can synchronise transaction data with PrimePay, eliminating manual data entry. This approach ensures real-time updates for tips, payroll, onboarding paperwork, compliance and employee compensation.  

TRAY chief technology officer Kevin Currier stated: “Integrating PrimePay’s platform with our POS helps reduce the complexity of what are often manual and time-intensive processes when reconciling data and information from two separate POS and HR software platforms. 

“By combining our technologies, we’re able to simplify people management operations through a unified platform, which is imperative for restaurant brands looking to scale.” 

The partnership will aid businesses in automatically reconciling sales, tips and labour costs, reducing manual errors.  

The integrated platform also provides precise cash flow visibility for effective financial management.  

Other benefits of the platform include a simplified tip allocation process, supporting compliance with local, state and federal labour laws and minimising the need for manual management of payroll and cash flow.  

The integrated platform's detailed reporting capabilities aid businesses in analysing labour costs with sales, and historical data from the POS system can be leveraged alongside payroll trends to improve budgeting and forecasting. 

The combined strengths of TRAY and PrimePay are particularly beneficial for enterprise restaurant and hospitality operators who require a POS system compatible with both new and legacy hardware, as well as flexible and actionable HCM software. 

In April 2024, TRAY rolled out its new point-of-sale (POS) system across 1,500 IHOP [International House of Pancakes] locations in the US.