Wendy's Quality Supply Chain Co-op (QSCC) has partnered with Palantir Technologies to enhance its digital transformation and adopt AI for operational decision-making.

The collaboration will focus on creating an integrated supply chain network, automating workflows, and establishing a connected ecosystem involving suppliers, distributors, and restaurants.

The initial phase of this digital transformation will see QSCC adopting Palantir’s Artificial Intelligence Platform (AIP). This move is expected to improve the scale and speed of decision-making by integrating various data sources.

QSCC president and CEO Pete Suerken said: “Together with Palantir, we’re unlocking the inherent power of the supply chain ecosystem to drive new and compelling sales and operating efficiencies that will provide Wendy’s with a distinctive edge in the industry.

“The sophisticated and nimble AI-powered planning and fulfilment system we’re developing will serve as the cornerstone for our state-of-the-art interconnected network.”

The platform's capabilities will be pivotal in streamlining processes and enhancing efficiency within the company's operations, Palantir Technologies claims.

Following the integration of Palantir AIP, the second phase will involve leveraging the platform for advanced supply chain management and waste prevention.

This approach will enable the coop to achieve cost savings and improve efficiencies across the supply chain by leveraging the capabilities of large language models and other AI systems, the tech vendor added.

Palantir head of global commercial Ted Mabrey said: “We’re proud to partner with Wendy’s QSCC and support the Co-op’s digital transformation for the benefit of restaurant operators, suppliers and distributors alike.

“Our AI operating system powers many of America’s most important companies, giving them a technology-driven competitive advantage, and we are excited to continue to grow in the QSR sector with this iconic brand and an ambitious vision.”

Wendy's restaurants are no strangers to AI, having already implemented AI systems in some customer-facing applications.

Earlier this year, Wendy's chose PAR Technology’s AI-based platform to improve customer engagement, with plans to roll out PAR’s loyalty and offer solution, PAR Punchh, across its North American locations.

Moreover, in May 2023 Wendy’s extended its partnership with Google Cloud to pilot its generative AI, referred to as Wendy’s FreshAI.